Reference

How i9bd Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use i9bd, how we use it, and the choices you have over it. Access to our platform and this policy's scope depends on your local law and eligible regions.

Data collected only for account and service usebKash, Nagad, Rocket payment data handled securelyNo sale of personal data to third partiesYou can request access or deletion at any timeContact our support team for any privacy query

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Security and Your Account Rights

We take straightforward steps to protect the information tied to your account. Payment data linked to bKash, Nagad, and Rocket transactions is handled over encrypted connections, and we do not share wallet identifiers with parties outside the processing chain. Your account password is stored in hashed form — we cannot read it, and neither can our support agents. We hold your data only as long as your account is active or as required to meet legal obligations in applicable regions. Once those conditions no longer apply, we delete or anonymise the data.

Encrypted Connections

All data sent between your device and our platform travels over SSL encryption. This covers login, deposits via bKash or Nagad, and account settings changes.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies from your browser at any time without losing your account.

Data Retention

We keep account records while your account is open. After closure, we retain only what is required by applicable law in your region, then delete or anonymise the rest.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to delete your data where no legal obligation requires us to keep it.

Data We Gather and Why We Use It

i9bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose to use. If you deposit or withdraw via bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier

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to process your request and verify your account. We do not store your full mobile banking PIN or password. We also collect device and session data automatically — your browser type, IP address, and pages visited within the lobby — to keep the service running correctly
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and to detect unusual account activity. This technical data helps us protect your account. We may use your email or phone number to send you account notices, such as withdrawal confirmations or security alerts. We do not use your contact details for unsolicited marketing without your
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consent. How this data is treated depends on the applicable laws in your region, and eligibility to use the platform varies by local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you want to know what data we hold about you, ask for a correction, or request that we remove your information, our support team is the right place to start. We handle privacy requests through the same channels you use for account help — reach us by live chat inside the lobby, by email, or through the help centre link in your account menu. We aim to respond to all data requests within a reasonable time, and we will let you know if we need more detail from you to complete your request.

Live Chat Open the chat widget from inside your account. Tell us your registered contact detail and describe your privacy request clearly so we can act on it quickly.

Email Support Send your request to our support address shown in the help centre. Include your account username and the specific data or action you are asking about.

Help Centre Your account menu includes a help centre link. From there you can find the privacy request form and track the status of any open request you have submitted.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is managed at i9bd. If your question is not here, contact our support team directly through live chat or email.

We collect your name, contact details, and payment wallet information such as your bKash or Nagad number. Device and session data is also recorded automatically for security purposes.

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help run the platform.

Contact our support team via live chat or email with your registered account details. We will identify what data we hold and send you a summary within a reasonable period.

Yes. Submit a deletion request through support. We will remove your data unless we are required by applicable law in your region to retain certain records for a specified period.

We store the transaction reference and wallet identifier only to match and verify your deposit or withdrawal. We do not store your mobile banking PIN or full wallet password.

The scope of this policy and your rights under it depend on your local law and eligible regions. Access to i9bd and related data rights are subject to the laws applicable where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash or Cash InfoHoldem MiniBets

How i9bd Handles Your Personal Information

Data Security and Your Account Rights

Encrypted Connections

Cookie Use

Data Retention

Your Access Rights

Reach Us With Any Privacy Question

Privacy Policy Questions Answered

01 What personal data does i9bd collect when I open an account?

02 Does i9bd share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask i9bd to delete my account data?

05 How does i9bd handle my bKash or Nagad transaction data?

06 Does this Privacy Policy apply equally in all regions?

Privacy Policy

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